UP!, Engineering Persuasive Interactive Systems
In Proceedings of the 10th ACM SIGCHI Symposium on Engineering Interactive Computing Systems (EICS'18). pages 13:1-13:16. 2018.
Yann Laurillau, Gaëlle Calvary, Van Bao Nguyen
Résumé
Persuasive technology aims at supporting people to change their attitudes and/or behaviors sustainably. Application areas include energy saving, green mobility, medical observance, addiction, etc. Emergency to solve these societal challenges makes the field meet a great success. We propose UP!, a problem space to structure the exploration of the design space, an increment to the SEPIA framework. UP! combines two perspectives, the User and the Phenomenon under study, so that to create the right system that makes the user understand the problematic phenomenon and act appropriately to change sustainably.